Interview

June 15, 2024

An Interview with RoboQuess’s CTO Mohd Faraz

CTO, RoboQuess

We sit down with Mohd. Faraz, the CTO of RoboQuess, a leading provider of Robotic Process Automation (RPA) solutions. We discuss the strategies to navigate the technological risks, and how RoboQuess‘s is doing it!

By Neha Sharma for Project Leaders Magazine

Project Leaders Magazine (PLM): Welcome, Faraz, to Project Leaders Magazine. Today, we’d love to delve into RoboQuess‘s involvement with Robotic Process Automation (RPA). Can you tell us a bit about the RPA projects your company is currently undertaking?

Mohd. Faraz (MF): Thank you for having me. At RoboQuess, we’re deeply invested in the potential of RPA. We’re currently working on several projects across different industries.

In the financial sector, for example, we’re helping a client automate their loan processing tasks, significantly reducing processing time and improving accuracy.

In healthcare, we’re developing an RPA solution to streamline patient intake and insurance verification, freeing up valuable staff time for patient care.

PLM: RPA offers a plethora of benefits, but there are also potential risks. How is RoboQuess navigating these technological risks?

MF: You’re absolutely right. While RPA presents incredible opportunities, it’s crucial to address the risks involved. One key concern is ensuring a smooth transition for the workforce.

We focus heavily on change management, providing comprehensive training to our clients’ employees and ensuring they understand how RPA complements, rather than replaces, their roles.

Another risk is security. At RoboQuess, we prioritize robust data security measures within our RPA solutions. We implement strict access controls, data encryption, and regular security audits to safeguard sensitive information.

PLM: It sounds like RoboQuess has a comprehensive approach to mitigating RPA risks. Can you elaborate on how your company is harnessing the technology beyond just automating tasks?

MF: Absolutely. RPA is a powerful technology, but it’s just one piece of the puzzle. We believe in harnessing RPA alongside other technologies like Artificial Intelligence (AI) and Machine Learning (ML) to create even more intelligent automation solutions.

For instance, we’re developing an RPA solution that integrates with AI-powered chatbots, allowing for more efficient customer service interactions.

We’re also exploring the potential of combining RPA with ML to enable our bots to learn and adapt over time. This can lead to significant improvements in efficiency and accuracy as the bots encounter new situations.

PLM: That’s fascinating! Looking ahead, what are your predictions for the future of RPA?

MF: I believe RPA is poised for significant growth. As the technology matures and becomes more affordable, we’ll see wider adoption across various industries.

Additionally, the integration of RPA with other advanced technologies will unlock even greater potential for process automation and intelligent workflows.

Here at RoboQuess, we’re committed to staying at the forefront of RPA innovation. We’re constantly exploring new ways to leverage this technology to help our clients achieve their business goals and improve their overall efficiency.

PLM: Thank you, Faraz, for these insightful thoughts on the exciting world of RPA. We look forward to seeing the innovative solutions RoboQuess continues to develop in this space.

MF: The pleasure is mine. We at RoboQuess are passionate about helping businesses across industries leveraging RPA technology to unlock their full potential by optimizing their business processes to minimize risks and save operational costs significantly.

Our interview with Mohd. Faraz offers key takeaways on mitigating technological risks in RPA, empowering businesses to harness its full potential. As the RPA landscape evolves, RoboQuess is poised to lead the way in this transformative field.

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Make sure you check out the latest edition of Project Leaders Magazine.

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Project Leaders Magazine is a brand of Denkoit.


Disclaimer: The views and opinions expressed by the interviewee in this piece are their own and do not necessarily reflect the official policy or position of Denkoit Softech Private Limited or its associated brands, groups, entities or individuals. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the content of this interview for any purpose. Any financial information mentioned by the interviewee is for informational purposes only and should not be construed as investment advice. It is recommended to consult with a qualified professional before making any financial decisions. This interview may contain copyrighted material, trademarks, or other intellectual property. You should not modify, reproduce, distribute, republish, download, store, or transmit any of this content without the express written permission of the copyright owner(s). Denkoit Softech Private Limited or its associated brands, entities, individuals or groups, shall not be held liable for any damages arising from the use of this website or its content. 
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