June 11, 2024

In Conversation with RoboQuess’s CEO, Afaque Rahmani

CEO, RoboQuess

We sit down with Afaque Rahmani, the CEO of RoboQuess, a leading provider of Robotic Process Automation (RPA) solutions. We discuss the future of RPA, how businesses can leverage it, and RoboQuess‘s place in this evolving landscape.

By Neha Sharma for Project Leaders Magazine

Q: Thank you for joining us, Afaque. Let’s jump right in. RPA has been gaining significant traction in recent years. What does the future hold for this technology?

Afaque Rahmani (AR): The future of RPA is incredibly bright. We’re seeing a shift towards more intelligent automation, where RPA integrates with AI and machine learning. This will enable robots to handle even more complex tasks and adapt to changing circumstances. Additionally, the focus will be on building scalable solutions that can automate entire workflows across departments.

Q: How can businesses best harness the potential of RPA?

AR: The key is to identify repetitive, high-volume tasks that are currently performed manually. These are prime candidates for automation. Once identified, businesses need to carefully assess their needs and choose the right RPA tools. It’s also crucial to have a clear implementation strategy and invest in employee training to ensure a smooth transition.

Q: And what about the risks? There’s been some discussion around job displacement due to automation.

AR: It’s a valid concern. However, I believe RPA presents more opportunities than threats. While some routine tasks may be automated, RPA creates a demand for new skillsets. Project leaders will need to adapt and embrace technology to manage and oversee automated processes. Additionally, RPA can improve employee satisfaction by freeing them from tedious tasks, allowing them to focus on more engaging and fulfilling work.

Q: How is RoboQuess approaching these challenges and ensuring a smooth transition to RPA for businesses?

AR: At RoboQuess, we understand the importance of a human-centric approach to RPA implementation. We work closely with project leaders to identify suitable processes for automation and ensure a seamless integration with existing workflows. Our team provides comprehensive training to empower project leaders to manage and optimize their automated processes.

Q: Interesting. Can you share some specific examples of how RoboQuess‘s RPA solutions are benefiting businesses?

AR: Certainly. We’ve helped companies in various sectors automate tasks like customer onboarding, financial reconciliation, and supply chain management. This has resulted in significant improvements in efficiency, accuracy, and cost savings. For instance, we helped a leading telecommunications company automate their customer onboarding process, reducing processing time by 70% and eliminating human error.

Q: RoboQuess has carved a niche in the RPA market. What sets your company apart?

AR: Our focus is on providing user-friendly, scalable RPA solutions that are easy to integrate with existing systems. We also offer robust training and support to ensure our clients get the most out of our platform. Additionally, RoboQuess is committed to staying at the forefront of RPA innovation, constantly developing new features and functionalities.

Q: That’s impressive. Looking ahead, what are your predictions for the future of RPA?

AR: RPA is still evolving, but its potential is undeniable. We expect to see even more sophisticated solutions with capabilities like artificial intelligence and machine learning. This will enable RPA to handle more complex tasks and further augment human capabilities.

A Four-Phase Automation Roadmap Assessment to Collaboratively Identify and Recommend Automation Opportunities for Your Business. This Includes Vision Setting, Process Analysis, Automation Candidate Selection, and Software Recommendations. (Source; RoboQuess)

Phase 1: Establish a vision for intelligent automation, focusing on analysis and projected benefits of automation, would help business stakeholders.

Phase 2: Participate in process analysis sessions with business SMEs to comprehend the process at the level of specific keystrokes and automation potential.

Phase 3: Identify all the tasks in the current process that need manual handling or human intervention and then list the tasks that should be automated.

Phase 4: Achieve results to benefactor, including business cases, delivery schedules, privileged automation candidates, and software recommendations

Q: In closing, what advice would you give businesses hesitant about adopting RPA?

AR: Don’t be afraid to start small. Begin by automating a single task and then scale up as you gain confidence. RPA can deliver a significant ROI by improving efficiency, reducing errors, and freeing up employees to focus on more strategic work. Take the first step and see the transformative power of RPA for yourself.

Q: Thank you for your valuable insights, Mr. Rahmani. We at Project Leaders Magazine believe RPA is a powerful tool that can revolutionize project management.

AR: The pleasure is mine. RPA is here to stay, and RoboQuess is committed to being at the forefront of this exciting technological revolution.

This interview with Afaque Rahmani provides valuable insights into the future of RPA and how businesses can leverage this powerful technology. As RPA continues to evolve, RoboQuess is well-positioned to be a leader in this exciting field.


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